Refund Policy
Effective 2026-07-01
1. Scope
This policy covers charges for Checkmeup's paid plans (Solo, Startup, Enterprise), billed and processed by Paddle, our merchant of record. The Hobby plan is free and has no charges to refund.
2. The policy
Refund requests made within 30 days of any charge — your first subscription payment, a renewal, or an upgrade — are honored in full, no questions asked. This applies to both monthly and annual billing.
3. How to request one
Email andrew@checkmeup.net with the email address on your account. Refunds are issued back to your original payment method via Paddle, typically within a few business days.
4. Related terms
This policy is part of, and should be read alongside, our Terms of Service, which covers plan changes, cancellations, and billing more broadly.
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